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Earthstone Studio Privacy PolicyUpdated May 2, 2007Protecting Your PrivacyEarthstone Studio fully respects the privacy of our customers. Any information that we collect from our customers is used only to make shopping on our website possible and to enhance your overall shopping experience. All information that we collect is protected from unauthorized access, use or disclosure. What information do we collect?When an order is placed, we collect only the basic information needed to confirm your order, to respond to any questions that you raise, and to process and ship your order. This basic information includes your name, billing and shipping addresses, telephone number, email address, and credit card information. We do not collect, use or disclose sensitive personal information, such as race or religion. The credit card information that you provide is encrypted and transferred to our secure server. The credit card number is kept long enough to process the transaction, after which it is erased from our server. We store the last four digits of your card number as a reminder to you of which credit card you used for the purchase. We never store your full credit card number on our server or in any of our databases. How do we use this information?Any information that we collect from you is used only to make shopping on our website possible and to enhance your overall shopping experience. We do not sell, rent or lease the information you provide to us through our website to third parties. When you make an on-line purchase from EarthstoneStudio.com, we use this information to process the order and to send you an email confirming the order. We may also contact you by phone, e-mail or postal mail if there are any questions regarding your order. You may also receive periodic updates on the status of your order. When required, we also share certain information with intermediaries like FedEx, strictly to process or ship your order. If you make a purchase on-line through EarthstoneStudio.com, you will be asked if you wish to receive other emails about our products, services, contests or promotions. If you wish change this preference at any time, simply contact us by phone or email. What are "cookies" and how do we use them?Like most e-commerce websites, we use "cookies" to keep track of your order in the shopping cart. The "cookie" is simply a 16-digit code that our computer assigns to your computer. The "cookie" contains no personally identifiable information about you like your name, email address or credit card number. "Cookies" are used primarily to identify you each time you add an item to your shopping cart. The "cookie" our web site sets on your machine may also help us track from which affiliate web site you were referred, or to which promotional offers you are responding. This is to help us improve our site design and to fulfill contracts with our business partners and affiliates. Our "cookies" are programmed to expire 7 days after your visit to our website. Acceptance of "cookies" is not a requirement to browse our website - only for purchases. You can refuse "cookies" by turning them off in your web browser. In this case, purchases could not be made through the shopping cart. You will need to contact us by phone, email or fax to place an order. |